Through stories, users can build a personalized environment for their subscribers. In other words, it is a series of if-else conditions. Users would be able to create stories for every situation to reduce customers queries in minimum time. By creating stories, you’re training your bot to provide natural conversational surrounding.
In chatbot builder, users can add up to 50 cards using native elements. Not only templates for every situation but users can even create a welcome story to make their subscribers feel cordial.
Moreover, when bot fails to reply, someone needs to control the situation. So, that customer’s experience won’t affect and we succeed in providing exceptional support service to them. Using BotMyWork Chatbot Builder through default block, users can set default replies using the native elements. And in this ways, users can overcome from an unwanted situation.