A chatbot builder is a user-friendly framework that helps your bot/artificial intelligence system according to your business type. This would do the number of things which initiates bot conversation from professional to pleasant. This could also provide you a passage into already established mediums so to get a smooth sync. Such platforms are Facebook Messenger, Slack, Telegram, Text messages and many others.
There are different segments of chatbot like intents, entities, training, create conversation, default responses, account and connect to facebook which can be trained by you according to your business mission and the style of communication it should follow.
Chatbot builder supports framework which facilitates facebook Wit.ai NLP that allows your bot to communicate to your clients in their local language. You can surely train this chatbot according to your business type and feed it with adequate information which will present your business on good terms. Additionally, it will get trained to handle enumerable client base of your with ease.