A messenger bot engages with your customers and communicates on your behalf. It understands what your customers are asking and reply according to the reponse you set for that particular questions predicted for a particular replies category.
Following are the only things you need to make chatbot work:
Once Chatbot is LIVE on your Facebook Page, it is integrated within the messages you receive on your page. So your bot will interact with and answer visitors that contact you through the private messages feature of your Facebook Page, or through the Messenger application. You can check out the conversation directly into your Facebook account.
Yes of course, in market currently 90% bots are not offering this feature, but we are. We are using Facebook wit.ai for Natural Language Processing which predicts and extracts the meaning out of the sentences to which you can set responses from our panel.
Currently this is only available for Facebook Messenger, as it is only a Beta version but we are planning to extend our domain to other channels too.
Yes, this feature will be availbale in our next version.
Yes, why not. We will help you make your own personilized chatbot, just contact us and give us the details of the bot you want.
In Beta version, Botmywork Chatbot Builder can be used free of cost.